Our promise: if you need us, we’re here! We’re a small business, focused on top-notch communication with our tenants. Our goal is to give you peace of mind and provide quality rental homes. To that end, we commit ourselves each and every day to providing prompt, personal service you can rely on. Our goal is always to treat each tenant with the best possible consideration and care. EMERGENCY MAINTENANCE REQUESTS:
DURING REGULAR BUSINESS HOURS please call your property manager or use the Tenant Portal to submit a request online. AFTER HOUR EMERGENCIES please LEAVE A MESSAGE on the after hours line and someone should get back with you. You must leave a message. Only calls for emergencies will be returned. PLEASE NOTE – An emergency is constituted by a problem that will cause harm to you or the property in which you reside. We will only be able to provide after hours service for the following maintenance items: -Fire -Flood -Active water leak causing damage to property
If your Air Conditioning or heater is not working please note this is NOT an emergency. Please submit an online maintenance request. Someone will be in touch with you on the next business day to take care of the issue promptly.